Ryanair website to shut for 3 days to make pricing changes
07.02.08
The flight booking section of the Ryanair website - which takes over 98% of its sales - will go offline for three days later this month to allow the airline to make upgrades to comply with an Office of Fair Trading instruction to display all prices inclusive of tax and charges, Travel Weekly reports.
The budget airline failed to meet a deadline for compliance by the end of January, which is said to have infuriated the trade, which has largely complied with demands to display inclusive pricing since May 2007. An OFT spokesman said: 'We are very disappointed Ryanair has not met the agreed date of January 31 for changing its website.'
The airline argued technical difficulties prevented compliance. A Ryanair spokesman confirmed to Travel Weekly: 'Our booking site will shut down from February 16 to 11.59pm on February 18.'
Flight details will remain available, but no one will be able to book or make changes to bookings for3 days. Ryanair said passengers would be informed in advance. No extra staff will be available offline (in its call centre) to deal with problems.
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