Most passengers happy with airports
08.03.09
Most passengers are happy with their UK airport experience, a Civil Aviation Authority (CAA) survey has revealed. More than 1,600 passengers who had passed through Heathrow, Gatwick, Stansted and Manchester Airport were asked for their views in August and September last year. Up to 84% said they would recommend the airport they used to a friend and only 6% said they would not.
The survey also found; 67% had no delays on flights, with 17% delayed on departure and arrivals. Stansted passengers were more likely than Heathrow or Gatwick passengers to have experienced no delays. 84% of those using Stansted, 82% of those using Manchester and 74% of those using Heathrow would recommend the airport to a friend.
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