easyJet takes legal action over screen scraper
26.04.09
Luton Airport based budget airline easyJet has launched legal proceedings against a German software company for extensive screen-scraping of its website. It said InteRes, whose tour operator clients include TUI, has persisted in screen scraping easyJet.com for its 'Mercado' booking engine, despite many warnings.
An easyJet spokesman said the airline was also monitoring other companies which it believes could be acting illegally. He confirmed that some of these are based in the UK.
Jerry Dunn, easyJet’s distribution development manager, said: ‘We offer screen scrapers a commercially viable and fully licensed alternative form of distribution, which a majority of former scrapers have signed up to.'
‘We will not accept that some scrapers continue to go about their business to the detriment of our customers. Screen scraping causes many technical problems, mis-selling of our flights and consequently customer service problems.'
easyJet has taken proceedings against InteRes for breach of virtual householders rights and breach of database right in Hamburg.
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