easyJet bans woman for being ‘too fat’
24.08.09
easyJet is being sued by a passenger after check in staff refused to let her board a flight because she was ‘too fat’, according to Italian press reports. Staff handling the internal Italian flight from Bari to Rome asked the passenger to jump on scales in front of a queue of other travellers and said she could only fly if she bought two tickets.
La Repubblica newspaper says that the check-in worker added: ‘I'm sorry, but you're too fat and if you want to fly with us, you have to buy two tickets.' Anna Delluci, 55 and 15½ stone - left the airport and is now suing easyJet for the humiliation they put her through.
Airline executives issued an apology. Thomas Meister, corporate communication manager for the airline, told the Ananova news serivce: ‘It was an unforgivable mistake. We'll investigate to establish what had happened.'
'We do not have special rules about people's weight, we only have a rule about minimum space between seats (17 inches). We expect customers buy two tickets if they know they cannot fly comfortably, but we don't ask them their weight, let alone have them weighed in front of the other passengers.’
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