BA criticised over emergency warning error
16.01.12
Passengers have criticised British Airways after cabin crew accidentally played a message warning passengers their flight from Miami to Heathrow was about to make an emergency sea landing, the Telegraph reports. The passengers were around three hours into the flight on Friday night when a recorded message came over the public address system announcing that the aircraft was going down.
The passengers began panicking, believing that they would be killed before a flight attendant apologised, saying the message was a mistake. However, the passengers have accusedBA of trivialising passengers’ concerns, claiming that staff issued a ‘blasé’ apology and did not explain the error until hours later when they were coming in to land at Heathrow.
A BA spokesman said cabin crew apologised for the incident aboard the flight on Friday night and that staff spoke to passengers individually to reassure them.
To book heathrow airport hotels or heathrow airport parking at the lowest price, click on these links to two great heathrow airport car parking and heathrow airport hotel price comparison page.
