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BA.com received huge usage surge from 2006 terror alert

02.05.08

Details have emerged of how much web traffic British Airways had to cope with in the immediate aftermath of the liquid bomb plot terror alerts in the summer of 2006. Travolution.com reports that the airline's website received 15 times its normal traffic levels as government restrictions over luggage were imposed overnight on August 10 2006.

Rightnow Technologies, which provided software systems for the airline in order to cope with surges in traffic, told the travel website that BA.com 'found itself inundated with 1.5 million hits to its flight Information page in the 24 hours following the arrests of a suspected terror cell in London.'

The recent chaos over the opening of T5 at Heathrow is understood to have seen lower traffic levels to the airline's website.

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