Virgin Atlantic reveal stupidest passenger questions
07.02.11
Virgin Atlantic staff have revealed the most bizarre questions asked by passengers on flights, with ‘Can you turn the engines down, they're too noisy!’ topping the list. In a survey of 3000 Virgin Atlantic cabin crew, common questions from passengers ranged from ‘Please can the Captain stop the turbulence?’ to ‘Is there a McDonald's on board?’
Many passengers also ask if windows can be opened and overestimate what facilities are on a plane, with some asking for directions to the showers, and where the children's playroom is. Crew members have also been asked to book in massages for Barbie dolls, entertain rowdy children, and even help find a missing glass eye.
Caroline Lynam, customer relations manager at Virgin Atlantic, admitted that sometimes, being a flight attendant is tough. She said: ‘Virgin Atlantic crew will always go that extra mile to offer our customers the best possible service, but there are some requests that even we find somewhat challenging.’
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