ATAB to flight for APD refunds on cancelled flights
04.02.11
Airlines are under fire from a passenger rights group for not refunding Air Passenger Duty (APD) when flights are cancelled. The Air Travel Advisory Bureau (ATAB), is to take up the cause of UK passengers who have not received APD refunds, claiming they run into millions of pounds.
ATAB said in a statement: ‘APD is only paid to the government by the airline if the passenger actually flies. If the passenger doesn’t fly, that money should be refunded in full. Some airlines make the process of getting a refund either difficult or so expensive in ‘administration charges’ that they hope it will put people off applying.’
ATAB said the Consumer Association's magazine Which estimated that Ryanair, as far back as 2003, profited by more than £5 million in that year alone in un-refunded taxes.
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