Bristol Airport boss bids to shorten queues
15.04.08
The chief executive of Bristol Airport has been spending time on the ‘shop floor’ to look at ways of tackling security queues, the BBC reports. Paul Kehoe spoke to passengers about their experiences, as part of his efforts to cut waiting times.
The airport has been dogged with delays since stricter security was introduced in the wake of new terror threats almost two years ago. Simple measures, such as taking off jackets before reaching the top of a queue, were said to be a significant help.
In our opinion, clearer signs and rules, plus someone in the queue to answer questions before passengers get to the top of the queue would help too. On a recent trip to the US a laptop had to be left in the bag at Heathrow, but taken out at Boston and Miami. And don't get us started on liquids....!
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