Eastern most punctual at Newcastle and Birmingham Airports
25.03.08
Eastern Airways has been named the most punctual scheduled airline departing from Newcastle and Birmingham airports, ahead of airlines including British Airways, KLM, Lufthansa, Brussels Airlines, easyJet, Ryanair and flybe. The independent airline was the most punctual for the second year running from Newcastle and has previously been named number one on-time airline at Birmingham.
On-line aviation analysts, Flightontime.info, released data based on Civil Aviation Authority (CAA) figures, which showed that over 90% of Eastern Airways’ services from Newcastle and 92% from Birmingham departed within 15 minutes and on average any delays experienced were just 6 minutes long from Newcastle and under 6 minutes from Birmingham during the period of January to December 2007.
Chris Holliday, Eastern Airways’ chief operating officer, said: ‘Punctuality is key to meeting customers’ expectations and to be recognised again for our efforts at Newcastle and Birmingham airports is a reflection of the tremendous endeavours of our pilots, cabin attendants and ground staff. We strive to provide the best service possible by setting ourselves tough punctuality targets and aim to continue improving our on-time performance.’
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