Praise for Stansted Airport noise team
03.07.09
Stansted Airport’s commitment to the community and its high levels of customer service has been praised following an audit of its Flight Evaluation Unit (FEU) by Uttlesford District Council’s environmental team. Following an independent review into how the airport investigates and responds to noise concerns, the council this week published its findings and recognised Stansted’s FEU to be ‘well run and properly responsive to complaints’.
Commenting on the report’s positive findings, Graeme Wade, BAA Stansted’s noise communications manager, said: ‘I’m delighted with the outcome of the audit, and thank Uttlesford District Council for its thoroughness in carrying out the study. I’d also like to thank those in the community who help and advise us, particularly members of the Noise & Track Keeping Working Group, the independent monitoring body that works alongside our experts, and has among its membership a number of representatives drawn from the local community.'
‘We understand aircraft noise can be a concern for people and we’ll continue to work hard to minimise the effects. We’re not complacent and there’s always more that we can do. Just recently, we launched one of the most comprehensive public consultations on aircraft noise ever carried out by Stansted Airport. We want to know what people think of our draft Noise Action plan and I would encourage as many people as possible to visit our website (www.stanstedairport.com/noise) and fill out a questionnaire.’
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