easyJet voted world’s best budget airline
14.08.08
easyJet has been named the world’s best low cost airline in the annual World Airline Awards. Singapore Airlines took the world’s best airline title.
The awards are based on the world’s largest passenger survey, involving 15 million passengers over an 11 month period. They are organised by Skytrax, which operates the Airline Star Ranking and Quality Certified Airline programmes.
Commenting on easyJet’s achievement, Skytrax CEO, Edward Plaisted, said: ‘Low-cost does not need to, nor should it equate to, low-quality service. easyJet is clear testament that low-cost operations can be delivered with a good standard of customer care and passenger service quality - with their level of customer loyalty clearly demonstrating a winning formula’.
No UK based airline featured in the top 10 worlds best (full service) airlines, but Virgin Atlantic did however win best business class lounge, repeating the success it achieved in 2007 for its Clubhouse airport lounge at Heathrow.
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