CityJet offers unhappy passengers free flights
23.10.10
Air France CityJet t is offering passengers free flights if they are not happy with the airline's service for a trial period. The new 'satisfaction guarantee' is being backed by a regional advertising campaign using the strap line 'This is How I Fly' and featuring stories of CityJet passengers.
To support the campaign, the London City Airport based airline is launching a competition to find the next ‘face of CityJet’ to star in its adverts. The airline’s Facebook fan page invites passengers to upload their photos and their unique CityJet stories. Visitors are also asked to vote for the best one. The entrant with the most votes will become the face of the airline and win two return flights.
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