easyJet and Liverpool Airport clash over security queues again
01.01.10
An investigation is underway after more than 40 passengers missed flights at Liverpool Airport after being delayed getting through security, the Post reports. Some passengers reported taking up to two hours to get through security, according to airline easyJet, which has had a previous spat with the airport over security delays. The budget was forced to delay some planes, and some of its passengers had to be put on the next flight.
A spokesman for the airport said an investigation was under way, but he added security had normal levels of staffing and all equipment was working correctly. He said it appeared the delays started at check-in desks, which are run by handling agents on behalf of airlines.
The spokesman said: ‘We did have some big queues in security because there was a big peak of people coming through at the same time, which caused delays. There appear to have been some bigger problems in the check-in area because passengers were delayed getting up to security.' He said staff had reviewed CCTV footage and it showed some passengers had still not entered security 35 minutes before their flight was due for departure.
A spokeswoman for easyJet told the newspaper: ‘We do not know what the problem was because our check-in desks all closed on time and there was no problem at our end. But we have heard of delays of up to two hours going through security. There were a lot of very annoyed people.’
Add to: del.icio.us | Digg it | Newsvine | NowPublic | Reddit
To book liverpool airport hotel or liverpool airport car park at the lowest price, click on these links to two great liverpool airport parking and liverpool airport hotels price comparison pages.
