25 jobs go in Birmingham Airport restructuring
23.01.10
Birmingham Airport is closing its information desk, which will result in 25 redundancies, the Birmingham Mail reports. Passengers’ queries will instead be answered by on-floor ‘customer service assistants’ who will patrol the terminals from the end of this month. The airport says that this will improve efficiency.
Four control rooms at the airport have also been incorporated into a £1.5 million ‘control centre’ to undertake core functions. In total, twenty-five people took voluntary redundancy as a result of the restructure.
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