Residents unhappy at Aberdeen Airport bus changes
07.06.08
Residents in Moray are frustrated over route changes made to buses visiting Aberdeen Airport, the Press & Journal reports.
Bus company Stagecoach dropped the airport destination from the number 10 service on May 26. It replaced the service with a number 224, which goes to Blackburn for those wanting to take the number 10 to Moray, Nairn and Inverness. But some passengers were unaware of the changes, including one couple who waited for two hours at the airport’s bus stop for the number 10.
The couple had to fork out extra cash for a taxi to take them to their home 60 miles away. The told the newspaper: ‘At the end of a long journey, it’s the last thing you need. It wasn’t just us, there were other people waiting for the same bus to get to Inverurie and they ended up jumping on another bus.’
‘The 224 came in twice when we were there, you’d have thought the driver might have said something, or at least a sign in his window to say go on that one instead of the number 10. We think the bus people could have done a lot more to let people know about changes, it had only been changed for three days.’
A spokeswoman for Stagecoach told the newspaper that changes had been made because buses travelling in and out of Aberdeen Airport were finding it difficult to be on time for other destinations. It was decided that changes to the number 10 service would cause the least amount of disruption.
She added: ‘A number of service changes came into effect from this date and the steps we take to inform passengers include displaying travel news posters on buses three weeks in advance, posting details of the changes and downloadable timetables on our website and stocking new timetables in our outlets in advance of any change.’
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